Privacy Policy

Dear User,
on this page you will find information regarding the methods used to manage your personal data through our website.
We provide this notice not only to comply with the legal obligations regarding the protection of personal data set out by Regulation (EU) 2016/679 GDPR or the “Regulation”, and by the national legislation Legislative Decree June 2003, no. 196, the Personal Data Protection Code, but also because we believe that the protection of personal data is a fundamental value of our business activity and we want to provide you with all the information that can help you protect your privacy and control how your data is used in relation to your browsing experience on our website.

Data Controller and Data Protection Officer

The Data Controller of personal data, that is, the party who makes decisions regarding the methods and purposes of processing, is:

Fincres S.p.A.
Registered Office Address: Guidonia Montecelio (RM)
Telephone:(+39) 0774 379059
E-mail: lillolio@fincres.it

The Data Protection Officer is:
Fincres S.p.A.

Information on the processing of personal data

When you visit, browse or use the services available on this website, we may process the following personal data (that is, data relating to identified or identifiable persons). For each type of data you will find information regarding the purpose of the processing, whether the provision is mandatory or not, the methods and place of processing, the legal basis for the processing, as well as the parties to whom the data may be disclosed and the related retention period.

First name, last name, username

Purpose of processing	Whether or not providing the data is mandatory	Methods and place of processing	Legal basis for data processing	Recipients of the data	Data retention period
Account registration Provision of the service requested by you (e.g. registration for webinars, newsletters, quotations) Together with any contact details you may provide (see below) and with your consent, sending promotional messages about the products and services of Fincres S.p.A. and, where applicable, other companies of the group. With your consent, together with the additional information set out below, profiling activities and analysis of your browsing experience for marketing and promotional purposes	Mandatory for account creation Mandatory for the performance of the requested service Except where the data is necessary for other purposes, the provision of data for sending promotional messages about the products and services of Fincres S.p.A. and, where applicable, other companies of the group or for profiling activities is optional and may be omitted.	Processing related to the web services of this website takes place at the Data Controller’s premises. Personal data is processed mainly using automated tools. Specific security measures are observed to prevent data loss, unlawful or incorrect use and unauthorized access.	With regard to the purposes connected with account management and the performance of the requested service, your data is processed on the basis of the need to execute your request. With regard to the purposes of sending promotional messages and/or profiling, the data is processed only if you have given your specific consent.	The data may be disclosed to other companies, acting as data processors, for the technical management of the account and the website. In addition, if consent is given for the processing of data for marketing purposes and any profiling, the data may also be processed by marketing agencies, market research firms or other companies of Fincres S.p.A., as data processors, for purposes relating to the management and sending of newsletters and commercial information by email, direct sales, market research or other promotional activities and for profile analysis.	For the period strictly necessary to achieve the purposes for which they were collected (that is, for the duration of the relationship with the customer, and for retention for civil, tax and accounting purposes). In the event of data processing for marketing and/or profiling purposes, the data is retained until consent is withdrawn, or for the maximum periods permitted by law.

Billing information and payment data

Purpose of processing

Whether or not providing the data is mandatory

Methods and place of processing

Legal basis for data processing

Recipients of the data

Data retention period

Tax and accounting management of transactions
Provision of the service you subscribed to (e.g. webinar registration)
Third parties offering the payment service only have access to limited information concerning this data

Mandatory to complete the purchase and provide the requested service/product

Personal data is processed mainly using automated tools. Specific security measures are observed to prevent data loss, unlawful or incorrect use and unauthorized access.

Your data is processed on the basis of the need to perform the purchase contract.

The data may be disclosed to other companies, acting as data processors, for the technical management of the account and the website
In addition, the data may be disclosed to third parties (e.g. marketing agencies or other companies) for purposes relating to the management and sending of newsletters and commercial information by email, direct sales, market research or other promotional activities.

For the period strictly necessary to complete the transaction and for retention for civil, tax and accounting purposes.

Email Address

Purpose of processing	Whether or not providing the data is mandatory	Methods and place of processing	Legal basis for data processing	Recipients of the data	Data retention period
Account registration Provision of the service requested by you (e.g. registration for events, webinars, newsletters, quotations) Sending information and carrying out other activities necessary for the conclusion or performance of contracts to which the data subject is a party Sending newsletters in the event of your registration for the related service With your consent, sending commercial information also by email, to offer our products or services, conduct customer satisfaction surveys, market research, promotional activities in general With your consent, profiling activities and analysis of the browsing experience for marketing and promotional purposes	Mandatory for account creation and the management and execution of your requests Optional for sending promotional messages about the products and services of Fincres S.p.A. and, where applicable, other companies of the group	Processing related to the web services of this website takes place at the Data Controller’s premises. Personal data is processed mainly using automated tools. Specific security measures are observed to prevent data loss, unlawful or incorrect use and unauthorized access.	With regard to the purposes connected with account management, your data is processed on the basis of the need to execute your request. With regard to the purposes of sending promotional messages, the data is processed only if you have given your specific consent.	The data may be disclosed to other companies, acting as data processors, for the technical management of the account and the website. In addition, if consent is given for the processing of data for marketing purposes, the data may also be processed by marketing agencies, market research firms or other companies of Fincres S.p.A., as data processors, for purposes relating to the management and sending of newsletters and commercial information by email, direct sales, market research or other promotional activities.	For the period strictly necessary to achieve the purposes for which they were collected. In the event of data processing for marketing purposes, the data is retained until consent is withdrawn or for the maximum periods permitted by law.

Telephone number

Purpose of processing	Whether or not providing the data is mandatory	Methods and place of processing	Legal basis for data processing	Recipients of the data	Data retention period
Management of the request sent by the user Provision of the service requested by you (e.g. registration for events, webinars, newsletters, quotations) Allow account verification Help with account recovery (if provided) With your consent, sending commercial information through an operator, messaging services, SMS, etc., to offer our products or services, conduct customer satisfaction surveys, market research, promotional activities in general	Mandatory for managing and carrying out your request Optional for sending promotional messages about the products and services of Fincres S.p.A. and, where applicable, other companies of the Group	Processing related to the web services of this website takes place at the Data Controller’s premises. Personal data is processed mainly using automated tools. Specific security measures are observed to prevent data loss, unlawful or incorrect use and unauthorized access.	With regard to the purposes connected with account management, your data is processed on the basis of the need to execute your request. With regard to the purposes of sending promotional messages, the data is processed only if you have given your specific consent.	The data may be disclosed to other companies, acting as data processors, for the technical management of the account and the website. In addition, if consent is given for the processing of data for marketing purposes, the data may also be processed by marketing agencies, market research firms or other companies of Fincres S.p.A., as data processors, for purposes relating to the management and sending of newsletters and commercial information by email, direct sales, market research or other promotional activities.	For the period strictly necessary to achieve the purposes for which they were collected. In the event of data processing for marketing purposes, the data is retained until consent is withdrawn or for the maximum periods permitted by law.

Postal contact details

Purpose of processing	Whether or not providing the data is mandatory	Methods and place of processing	Legal basis for data processing	Recipients of the data	Data retention period
Management of information/contact requests Provision of the service requested by you (e.g. registration for events, webinars, newsletters, quotations) With your consent, sending commercial information to offer our products or services, conduct customer satisfaction surveys, market research, promotional activities in general	Mandatory for managing and carrying out your request Optional for sending promotional messages about the products and services of Fincres S.p.A. and, where applicable, other companies of the Group	Processing related to the web services of this website takes place at the Data Controller’s premises. Personal data is processed mainly using automated tools. Specific security measures are observed to prevent data loss, unlawful or incorrect use and unauthorized access.	With regard to the purposes connected with account management, your data is processed on the basis of the need to execute your request. With regard to the purposes of sending promotional messages, the data is processed only if you have given your specific consent.	The data may be disclosed to other companies, acting as data processors, for the technical management of the account and the website. In addition, if consent is given for the processing of data for marketing purposes, the data may also be processed by marketing agencies, market research firms or other companies of Fincres S.p.A., as data processors, for purposes relating to the management and sending of newsletters and commercial information by email, direct sales, market research or other promotional activities.	For the period strictly necessary to achieve the purposes for which they were collected. In the event of data processing for marketing purposes, the data is retained until consent is withdrawn, or for the maximum periods permitted by law.

IP address and browsing data

Purpose of processing	Whether or not providing the data is mandatory	Methods and place of processing	Legal basis for data processing	Recipients of the data	Data retention period
Browsing the website Installation of technical/session cookies to improve website functionality With your consent, sending commercial information also by email, to offer our products or services, conduct customer satisfaction surveys, market research, promotional activities in general With your consent, profiling activities and analysis of the browsing experience for marketing and promotional purposes	Mandatory for visiting the website and accessing its various functions Optional for profiling activities and/or sending promotional messages about the products and services of Fincres S.p.A. and, where applicable, other companies of the Group	Processing related to the web services of this website takes place at the Data Controller’s premises. Personal data is processed mainly using automated tools. Specific security measures are observed to prevent data loss, unlawful or incorrect use and unauthorized access.	Your data is processed on the basis of the need to provide you with the tools necessary to visit the website and access the available functions. With regard to the purposes of sending promotional messages, the data is processed only if you have given your specific consent.	The data may be disclosed to other companies, acting as data processors, for the technical management of the account and the website. In addition, if consent is given for the processing of data for marketing purposes, and any profiling, the data may also be processed by marketing agencies, market research firms or other companies of Fincres S.p.A., as data processors, for purposes relating to the management and sending of newsletters and commercial information by email, direct sales, market research or other promotional activities or profiling activities	For the duration of the session and for the entire period of use of the website. In the event of data processing for marketing and/or profiling purposes, the data is retained until consent is withdrawn, or for the maximum periods permitted by law.

Data relating to licensed products and/or subscribed services and operations carried out in the Store, data relating to the request

Purpose of processing	Whether or not providing the data is mandatory	Methods and place of processing	Legal basis for data processing	Recipients of the data	Data retention period
Management of support and information/contact requests With your consent, sending commercial information to offer our products or services, conduct customer satisfaction surveys, market research, promotional activities in general With your consent, profiling activities and analysis of customer needs and purchasing inclinations, and of the way services are used, in order to anticipate customer needs and adapt our products and services accordingly	Mandatory for managing your request Optional for profiling activities and/or sending promotional messages about the products and services of Fincres S.p.A. and, where applicable, other companies of the Group	Processing related to the web services of this website takes place at the Data Controller’s premises. Personal data is processed mainly using automated tools. Specific security measures are observed to prevent data loss, unlawful or incorrect use and unauthorized access.	With regard to the purposes connected with account management, your data is processed on the basis of the need to execute your request. With regard to the purposes of sending promotional messages and/or profiling, the data is processed only if you have given your specific consent.	The data may be disclosed to other companies, acting as data processors, for the technical management of the account and the website. In addition, if consent is given for the processing of data for marketing purposes, the data may also be processed by marketing agencies, market research firms or other companies of Fincres S.p.A., as data processors, for purposes relating to the management and sending of newsletters and commercial information by email, direct sales, market research or other promotional activities.	For the period strictly necessary to achieve the purposes for which they were collected. In the event of data processing for marketing purposes, the data is retained until consent is withdrawn, or for the maximum periods permitted by law.

Content of requests sent through the contact form (e.g. VAT No., possible qualification as reseller or customer)

Purpose of processing	Whether or not providing the data is mandatory	Methods and place of processing	Legal basis for data processing	Recipients of the data	Data retention period
Management of the request With your consent, sending commercial information to offer our products or services, conduct customer satisfaction surveys, market research, promotional activities in general With your consent, profiling activities for marketing and promotional purposes	Mandatory for managing your request Optional for sending promotional messages about the products and services of Fincres S.p.A. and, where applicable, other companies of the group and for profiling activities	Processing related to the web services of this website takes place at the Data Controller’s premises. Personal data is processed mainly using automated tools. Specific security measures are observed to prevent data loss, unlawful or incorrect use and unauthorized access.	Your data is processed on the basis of the need to execute your request. With regard to the purposes of sending promotional messages and/or profiling, the data is processed only if you have given your specific consent.	The data may be disclosed to other companies, acting as data processors, for the technical management of the account and the website. In addition, if consent is given for the processing of data for marketing purposes, and any profiling, the data may also be processed by marketing agencies, market research firms or other companies of Fincres S.p.A., as data processors, for purposes relating to the management and sending of newsletters and commercial information by email, direct sales, market research or other promotional activities or profiling activities.	For the period strictly necessary to achieve the purposes for which they were collected. In the event of data processing for marketing purposes, the data is retained until consent is withdrawn, or for the maximum periods permitted by law.

Personal data contained in the CV (contact details, work experience, etc.)
NOTE: please do not include sensitive data in the CV

Purpose of processing	Whether or not providing the data is mandatory	Methods and place of processing	Legal basis for data processing	Recipients of the data	Data retention period
Management of received applications and personnel selection	Mandatory for the evaluation of the application by Fincres S.p.A.	Processing related to the web services of this website takes place at the Data Controller’s premises. Personal data is processed mainly using automated tools. Specific security measures are observed to prevent data loss, unlawful or incorrect use and unauthorized access.	Your data is processed on the basis of the need to evaluate your CV following your express request made by sending the CV itself.	The data may be disclosed to third parties (e.g. recruitment agencies) for purposes strictly connected with the management of the application.	For the period strictly necessary to achieve the purposes for which they were collected, that is, for the period necessary to evaluate the submitted application. In any case, received CVs are deleted every 12 months.

You may find further information regarding the processing of your personal data (for example in relation to the purchase/subscription of products or services) in the notices available in any other sections of the website and appropriately highlighted.

Rights of data subjects

You may access your data at any time and free of charge, receive your personal data electronically in a structured, commonly used and machine-readable format and ask us to transmit it to another data controller (data portability), as well as have it corrected, updated, amended or deleted (subject to any applicable exceptions). Please note that requests for deletion of data are subject to current legal obligations and document retention requirements imposed on us by laws or regulations.

Where the processing of your data is based on consent, you have the right to withdraw that consent at any time. Therefore, you always have the right to object to the sending of newsletters and to the processing of data for all or only some marketing or commercial purposes. You may also update the data provided to Fincres S.p.A. by sending an email to lillolio@fincres.it, or by post to Fincres S.p.A., Guidonia Montecelio (RM)

When contacting us, you must make sure to include your name, email address, postal address and/or telephone number(s) so that we can properly handle your request.

If you believe that there is a problem with the way your personal data is being managed, you have the right to lodge a complaint with the national data protection authority or that of any other EU or EEA country.